Unlocking a Token by an Administrator

If you are logged on to a token as an administrator, you can unlock the token by setting a new Token Password.

NOTE

The unlock feature may also be accessed by right-clicking the tray icon.

To unlock a token using Set Token Password:

1         Open SafeNet Authentication Client Tools Advanced View.
See Opening the Advanced View

2         In the left pane, select the appropriate token.

3         Click the Set Token Password icon:

eTProperties_Advanced_Set_User_Password_Icon.png 

The Token Logon window opens.

Administrator_Logon_100028.png 

4         Enter the Administrator Password, and click OK.

The Set Token Password window opens.

Set_Token_Password_1.png 

5         Enter a new Token Password in the New Password and Confirm Password fields.

NOTE

The new Token Password must meet password quality settings as defined for the token.

6         Set the Set maximum number of logon failures field to the required number.

NOTE

The Set maximum number of logon failures feature is available only on CardOS tokens. Java card tokens are not supported.

7         Click OK.

A message confirms that the Token Password was changed successfully.

Change_Admin_Password_200029.png 

8         Click OK.

The token is unlocked, and the user can now log on with the new Token Password.

 

 

SafeNet Authentication Client

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